Who owns the domain name if I purchased it through you?
The domain name is yours completely. If you do decide to not use us as your web host, you can still take the domain name with you to a new web host.

How long does it take before my domain name is active?
It usually takes about 24-72 hours before it is visible to all users of the Internet. All Internet providers must update their records (DNS tables) to reflect new site locations. This process is called propagation.

What is a domain name?
A domain name is your address on the Internet. It is linked to a numerical address called an IP address (e.g., 211.225.471.38). The Internet uses Internet Protocol (IP) numbers to locate other computers. Internet users would typically have a hard time remembering these long strings of numbers to find sites. Domain names were developed to allow users to name these (IP) addresses with easy to remember names or phrases.

Why can't I create sub-domains?
If you receive an error when creating sub-domains, open a ticket and request for sub-domains to be enabled.

NOTE: If your domain is not pointing to our nameserver and is still in the progress of been transferred, you CANNOT create sub-domains. You will have to wait until your domain has fully propagated before you can create sub-domains.

What can I expect if I am transferring a domain name to ImHosted.com?
If you registered your domain name with Network Solutions, ImHosted.com will handle your transfer. We will send a modification template to Network Solutions, and they will in turn send confirmation of the request via email to the administrative, and technical contact of the domain name involved. Only one person must agree to the email and reply-back to Network Solutions for the transfer to successfully go through.

If you registered your domain name with a registrar other than Network Solutions, we may or may not be able to make the transfer for you. We will contact you to let you know what steps need to be taken.

Can I have multiple domain names pointed to my current website?
Yes, we can point additional domain names to your main account.

How do I transfer my domain name to ImHosted.com?
First, do a whois search for your domain name and see who the registrar is. You would need to contact that registrar and have them transfer your domain name to our DNS numbers.

(Please refer to your Welcome letter for the latest DNS nameserver details. You can also contact support to find out the correct nameserver info.)

Please see this page for more information regarding DNS Changes.

Will I be able to access my domain name with or without the 'www.'?
Yes, you will be able to access the domain name with or without the 'www.' in front. For example, you can access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".

How can I visit my site before propagation?
There are two methods that have varying chance of success.

Method One:
1) You can use your domain's server IP address, plus your FTP login name like this:

http://x.x.x.x/~your_ftp_login_name

For instance, if the IP address for your server is 2.2.2.2 and your FTP login username is joe, you can view your site early using:

http://2.2.2.2/~joe

Case is significant on the login name and don't forget the tilde (~).

What kind of domain TLD's can you initiate domain modification requests for?
At this time, we can only initiate domain modification requests for domains ending in;
.com
.net
.org

Also, ONLY domains with the above TLD and registered via NetworkSolutions.com are we able to initiate domain modification requests to get your domain delegated to our name servers.

What are your Primary and Secondary DNS numbers?
Please refer to your welcome letter which includes the latest DNS nameserver information.

My domain is with another registrar, how do I transfer my domain to a better registrar?
We use ONLINENIC.com as our preferred registrar. We can transfer your domain to this registrar for $15. This fee includes an extra year of registration. Please contact billing for more details.

How do I contact InterNIC?
URL: http://www.internic.net

Who is InterNIC?
The InterNIC is an independent organization who, until a few years ago, was the only domain name registar. As a result, 90% of all domain names were registered through them. Many other companies can now register domain names. These include Register.com, Bulkregister.com, Tucows, etc.

Where should I register my domain name?
We recommend you visit the following sites.

http://www.networksolutions.com/
http://www.stargateinc.com/
http://www.register.com/
http://www.dotster.com/
http://www.000domains.com/

What is propagation?
Propagation is the period of time, or delay, involved in sending your domain's address information to all the various name servers in the world. Name servers intentionally keep track of addresses for domains in their memory for a specific period of time (defined by the administrator of the name server). This speeds up the process of looking up an address for a domain name. Unfortunately this "cached" information also stays in the name servers when it has been changed at the source of the original information (the domain's registrar).

Name servers refresh themselves from once an hour to once a day. Experience dictates that 2-3 days is a good estimate for the period of time from when a domain's DNS information is changed at the domain registrar to when everyone in the world can see the change.

Can I have additional domain names pointed to a subdirectory on my account?
Yes, simply open a support ticket and our friendly customer care team will handle the domain pointing for you!

What is a NIC handle?
Every entity registered with InterNIC has a NIC handle. You can use the same NIC handle as the contact for several domains. This way, if you make a change to the NIC handle (i.e., the e-mail address), all domains using that NIC handle will be updated as well.

Do I need a domain to host a site with ImHosted.com?
A domain is not necessary to host your site with us. You can use what is called a sub-domain. If you use this method, your site can be accessed in the format http://yourname.imhosted.com/. You can replace the word "yourname" with anything you want. A domain looks much more professional for a business site, but is usually unnecessary (and is often a waste of money) for a personal site.