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| Home : Customer Support Center : FAQ Index |
- Do you have a database system?
- What SSH program should I use?
- What is SSH?
- What is Virtual Hosting?
- My site won't come up or is slow, what's wrong?
- Where are my raw log files?
- How do I obtain my website statistics?
- How do I protect my directories with a password/and do you support .htaccess?
- How do I update my credit card details?
- I want Personal Nameservers. How do I add them?
- Do you offer Server Side Includes (SSI)?
- Do you have Front-Page extensions?
- Why can't I create sub-domains?
- Do you provide shell/telnet support?
- How do I request to enable SSH/Telnet?
- What domain names do you support?
- How do I setup cron jobs?
- Can I modify MIME types?
- Why aren't my pages updating when I upload?
- Can we add services as we grow and need them?
- How do I upgrade my account?
- What software do you run?
- How do I setup SSH/Telnet software?
- Will I have unlimited access to update my pages?
- What is your connection speed and hardware/software like?
- I've seen web hosting cheaper than yours, what's the deal?
- What kind of Technical Support do you provide?
- What if my site breaks your "acceptable usage policy" rules?
- Why do I need a static/dedicated IP address?
- What happens if I do not like your service?
- Do you offer password protected directories?
- Why don't you offer "unlimited bandwidth"?
- Ok, I'm convinced, how do I transfer my domain name to ImHosted.com without downtime?
- What are your server specifications?
- Can I resell space within my own account?
- What are Domain Pointers?
- What is your policy on SPAM?
- Are you a reseller of a larger Web hosting company?
- Does my website get a control panel?
- How long does it take to get my domain working?
- Are eggdrop bots allowed?
- Can I order even though I do not live in the US?
- Do you offer 24/7 technical support?
- Why should I host my web site with ImHosted.com™?
- Do you offer Ecommerce or a shopping cart program?
- Do you offer an uptime guarantee?
- Can I transfer existing domain name to ImHosted.com servers?
- Is there a minimum time contract/commitment required?
- Do you offer a money back guarantee?
- Can I host an XXX/adult site?
- Why doesn't ImHosted.com offer phone support?
- How many virtual hosting accounts are located on each server?
- Do you support Macintosh systems?
- Can I have Warez, Appz, Serialz and or commercial software on my homepage?
- How long does it take for me to get my money back if I want to cancel?
- How soon will my account be setup and ready to use?
- Will I be able to access my domain name with or without the 'www.'?
- Who owns the domain name if I purchased it through you?
- Why can't I create sub-domains?
- What can I expect if I am transferring a domain name to ImHosted.com?
- What kind of domain TLD's can you initiate domain modification requests for?
- How do I transfer my domain name to ImHosted.com?
- How long does it take before my domain name is active?
- Where should I register my domain name?
- Can I have multiple domain names pointed to my current website?
- Do I need a domain to host a site with ImHosted.com?
- How can I visit my site before propagation?
- What are your Primary and Secondary DNS numbers?
- How do I contact InterNIC?
- What is a NIC handle?
- Who is InterNIC?
- My domain is with another registrar, how do I transfer my domain to a better registrar?
- What is propagation?
- What is a domain name?
- Can I have additional domain names pointed to a subdirectory on my account?
- Why was I charged this?
- What do I do if my account is already deactivated?
- I have billing questions regarding my account, who should I contact?
- How do I cancel my account?
- When is my payment due?
- Is there a grace period?
- How can I pay?
- How will I be charged if I upgrade or downgrade?
- How do I manage/update my Account/Billing Information?
- I uploaded a new version of a file, but I still get the old one?
- I've uploaded my files but my site is not coming up in my browser?
- What is FTP?
- Files are uploaded, but I still see your welcome page?
- How do I setup Anonymous FTP?
- How do I create an FTP account for a user?
- How do I access my main FTP account via a web browser?
- How do I upload my website using Cute FTP?
- What FTP software should I use and where do I get it?
- What is "CHMOD" and what does those numbers mean?
- How do I access a file on my Anonymous FTP site from my web browser?
- I use another product. Is it compliant with your servers?
- How do I upload my website using WS_FTP?
- How do I create/access my secondary FTP accounts?
- How do I access my Control Panel?
- What directory do I upload my CGI scripts to?
- I am getting stuck trying to upload, what do I do?
- How do I configure my FTP program to upload my files to my site?
- How do I upload my website using MS FrontPage?
- How do I block visitors from my site?
- Where can I learn how to use it?
- I keep getting a 500 Internal Server Error. Why?
- Why Does My CGI script give me a Permission Denied Error?
- What is PHP?
- How do I manually backup my db via phpmyadmin?
- How do I create a mySQL User and grant them permission to a certain database?
- What permissions should I use?
- Can you help me troubleshoot my script?
- How do I use mySQL to create & maintain databases, tables, etc?
- What is the path to ...?
- Why doesn't my CGI work?
- How do I setup Hit Counters, Guestbooks, etc?
- How do I use formmail?
- Why am I getting a 403 Forbidden Error?
- I am unable To Delete CGI Related Files...
- What Perl modules are installed?
- What version of mySQL are you currently running?
- What are the basics of installing scripts?
- How do I set permissions with WS_FTP?
- How do I move around in Telnet. What are some UNIX commands?
- Where do I put scripts?
- Troubleshooting "Cannot connect to the database" Errors.
- What is the exact physical path to your root directory on the webserver?
- How can I troubleshoot an "Internal Server Error"?
- How to I create a MySQL Database?
- Can I use the Ultimate Bulletin Board (UBB) forum on my site?
- How do I manually backup my database via ssh/telnet?
- Where can I put my CGI scripts?
- Do you allow CGI to run on your servers?
- What version of Perl are you running?
- What version of PHP are you running?
- What is CGI?
- Can you forward all my email to a separate email address? If so, how do I do it?
- How do I check my Emails?
- Why do I get a "Relaying Denied: Authenticate with POP first" error when trying to send email through the server?
- How do I check my email through eudora or netscape mail?
- How do I tell if my ISP is blocking my outgoing mail?
- How do I setup Email account with Outlook Express?
- Do you support Everyone.Net?
- How much space do I have for my POP Accounts?
- Is my Email setup?
- Will my existing pop accounts still work if I use Everyone.Net/BigMailBox.com?
- How do I configure my "Catch All" Address?
- How do I block SPAM messages?
- How come I can't send mail?
- What do I use for my SMTP?
- Can I change my own MX Records?
- You offer unlimited E-mail aliases, what does that mean?
- How do I create additional POP accounts and Email forwarding?
- How do I setup Auto Responders?
- What is the difference between POP3 and Forwarding?
- I have a mailing list, how many emails can I send out?
- How do I check my e-mail through a web browser (webmail)?
- I still can't send email. What's wrong?
- Can I use cgi-scripts when FrontPage extensions are installed?
- How do I activate my FrontPage extensions?
- How do I prevent FrontPage from uploading several large files that are already on the server?
- Will Frontpage forms work?
- What are FrontPage Server Extensions?
- Why does FrontPage just hang when establishing a connection to my account and then times out?
- Do you support FrontPage 2002?
- Will using FTP corrupt my FrontPage Extensions?
- Should I use my FTP account if i have Frontpage Extensions installed?
- How do I publish with FrontPage 2000?
- How do I create a guestbook with FrontPage?
- Can I use FTP to upload my files when I have FrontPage Extensions?
- Can you help me with FrontPage problems?
- How do I setup real audio streaming?
- You do not have the RealServer software running on your servers. Will we be able to stream RealMedia files?
- What are some of the special features of the RealServer?
- What software do I use to create Real Audio and Video files?
- How do I get around not having "bandwidth negotiation"?
- Where can I learn more about Real Audio and Video?
- Do you have Real™ server installed?
- Can I have my own name server?
- How are accounts billled under the Reseller Program?
- What kind of discount do I get?
- How do I setup my accounts once I am a reseller?
- What reseller tools do you have?
- How do I upgrade an account to an IP account?
- Is there a root login I can use for all my user accounts?
- What Plans will I be able to resell?
- Why Cant I access my or my customers sites by IP Address?
- What is to prevent my clients from moving directly to you?
- Who provides technical support?
- What is a Reseller?
- What if I want to upgrade to a dedicated server in the future?
- Can I customize the control panel?
- What if one of my clients break your "acceptable usage policy" rules?
- What happens if I decide to leave the ImHosted™ reseller program?
- How much does it cost to join as a reseller?
- Will you handle the billing to my customers?
- Can I make up my own plans?
- Will my clients find out about ImHosted™?
- How do i gain access to the WHM?
- Can I transfer a SSL certificate to you?
- What is a digital key? What is a certificate?
- Doe you offer SSL (secure server access)?
- Why do I get the message 'some items are insecure'?
- I can't get SSL to work with my frame pages. Why?
- Can my software application maintain state when switching from normal HTTP (non-secure) protocol to HTTPS (secure) protocol?
- I want my own SSL certificate. Tell me the steps involved!
- What is SSL?
- Where should I get my own Secure Certificate?
- Do you offer a shopping cart?
- Can you recommend a good merchant provider?
- What do I need to do to accept credit card payments?
- What's the difference between using my own certificate and using your shared one?
- Do I need an SSL Account?
- How should I access my information through SSL?
- Can I access my secure pages as https://www.mydomain.com/
- Why do my pages load more slowly when I use SSL?
- What JSP engine are you using?
- How to upload via FTP?
- Is there a way that I can access my email via the web?
- What is my SMTP server name?
- How can add a POP3 account?
- How do I password protect certain directories?
- Do you have mod_rewrite?
- How does my user access their control panel?
- Do you support Java applets or Java Server Pages (JSP)?
- How do I test to see if mod_dtcl is working on my account?
- How to upload via Frontpage Extensions?
- Do you support Python/PHP/Perl/CGI?
- How do I access my control panel?
- Where is perl located?
- Can I incorporate flash .SWF files in my site?
- Where can I view my Analog-generated statistics?
- What is the path to Sendmail?
- I can't connect via Telnet! Why?
- When I log in by FTP, where do I upload the files for my web site?
- I can't login to the POP or SMTP servers to send/retrieve my email.
- How do I connect to my database via Java or JSP?
- How do I backup and restore my database with Ensim?
- Why can't I receive email at mail@mydomain.com?
- Is procmail installed?
- I am trying to use a SSI call to invoke a cgi script, but it is not working..
- Whats the difference between Site Admin and User Admin?
- How do I login to FTP?
- Which DB drivers do you recommend I use?
- Is there a space limit imposed on each database?
- Where can I download the control panel manual?
- What sort of databases do you support with advanced plans?
- What are all these files that start with a dot?
- How to I create Sub-Domains?
- What is phpMyAdmin, and how can I use it with my account?
- Setting up virtual Anonymous FTP...
- What version of Java are you running?
- How do I allow execution of .cgi scripts outside of cgi-bin?
- What should I do to set up a MySQL database for my account?
- How To SSH?
- Do you support forum scripts?
- Now that I have an account... what next?
- Where is the MySQL database situated?
- How do I specify another index page?
- Where is my upload directory?
- How do I enable the PHP command "register_globals"?
- What type of control panel is provided with Advanced Plans?
- How do I view my Apache log files?
- How do I create email redirect/forwarder/alias/autoresponder?
- How do I upload files to my database? In addition, how do I backup my database?
- How do I test to see if mod_perl is working on my account?
- I try to send mail using Outlook, but get an error. I can receive email.
- How do I create a catch-all email address?
- Do you back up my site for me?
- What is the precedence of index pages?
- My php scripts don't work in the cgi-bin..
- Can I add and manage mailing lists?
- How do I setup custom error pages?
- How can I enable directory listings?
- What is my POP3 server name?
- How can I change my default MySQL password?
- I uploaded my files, but I don’t see my page? Why?
- What usage statistics are available to me?
- How often are stats updated?
- How do I test to see if modpython is functioning correctly?
- How do I setup additional user accounts?
- How do I install Frontpage extensions?
- I have created an additional user through my Control Panel, how can I view their website?